You can typically start using our services within a timeframe of 15 minutes to 4 hours maximum after your invoice has been paid. We strive to activate all new accounts within this window to ensure you can begin enjoying our services as soon as possible.

Please note that you can utilize your subscription on multiple devices. However, it's important to remember that simultaneous streaming is limited to only one device at a time.

 Yes, we provide an Electronic Program Guide (EPG) for our services. Typically, we send the EPG links along with your order. In case you haven't received them, please feel free to contact us, and we will promptly send them to you.

 Using a VPN is only required if your internet service provider is blocking or limiting your connection. If you don't face any such issues, there is no need to use a VPN, as our service is completely secure and can be used without any concerns.

 If you contact our support team within 7 days of your purchase, you can request a refund. For more detailed information, please refer to our refund policy.